Collections  If it is necessary for Lynmar Racquet & Health Club to take action in order to collect on the amount owed by the member, the member agrees to pay all collection costs including court costs and reasonable attorney's fees or such other amount as directed by a court. [index]

Questions about your Bill  If you think an error is reflected on your bill, or if you need more information about a statement transaction, write us (on a separate sheet) at 2660 Vickers Drive, Colorado Springs, Colorado 80918 (the address shown on your bill) as soon as possible. We must hear from you no later than 60 days from the date of the first bill on which the error or problem appeared. You can telephone us, but doing so will not preserve your rights. In your letter, please provide the following information:

• Your name and account number.
• The dollar amount of the suspected error.
• A description of the error and explanation, if available, of why you believe there is an error.
• If you need more information, describe the item you are unsure about.

You do not have to pay any amount in question while we are investigating, but you are still obligated to pay the parts of your bill that are not under review. While we investigate your question, we cannot report you as delinquent or take any action to collect the contested amount. [index]

Change of Membership Status  Club members may change their membership classification by a request in writing delivered to the sales/membership office. The club will make the necessary fees/dues adjustment. If a member wishes to upgrade or downgrade their membership there will be a $10.00 processing fee. [index]

Voluntary Resignation  A member may terminate their membership by completing a "Resignation Request Card" in person with the sales/membership office. Along with the resignation request we ask that all membership cards be returned. The "Resignation Request Card" must be received 30 days prior to the membership being cancelled. Cancellations received between the 1st and the 15th of the current month will be effective that month; cancellation requests received after the 15th will take effect the following month. A cancellation will become effective once all pending obligations have been met, otherwise the member shall remain liable for all dues and other indebtedness accrued. [index]

Dues and Fees  Dues, usage fees and court fees are subject to periodic adjustment by management. [index]

Guest Policy & Fees  Guests are welcome to visit Lynmar for a per-visit guest fee of $10 for adults (19 and over) and $5 for those 18 and under. Members may invite guests to accompany them to the club, with payment - OR - by requesting a complimentary guest pass, in advance, from the General Manager. Local guests will be issued a one-time access pass; out of town visitors may be accommodated for longer periods.

• Liability & Fees: Hosting members and their guests must check in at the front desk, pay any corresponding fees, and the guest must register and sign the release of liability form, for insurance purposes.
• Instruction: Adult non-members may take three (3) private lessons or one (1) group lesson before joining Lynmar. Junior non-members under the age of 12 may take three (3) private, or two (2) group lessons prior to joining. Non-member lessons and clinics are upcharged by 20%. Once introductory limits have been reached, players must be prepared to join Lynmar or discontinue use of the facility.
• Conduct: Guests must abide by all rules and regulations of the club, and the sponsoring member is responsible for the actions of guest. Violation by guest of these rules and regulations and any posted regulations of the club will result in the removal of the guest. Abuse of this policy will result in administrative action. [index]

Unacceptable Behavior  In the event of substantial complaints by fellow members or staff, or annoying or unacceptable behavior, a member may be suspended or expelled from membership by the management. Inappropriate behavior by a member's guest can jeopardize that member's membership. [index]

Court Use, Rules & Attire  Proper etiquette, language and courtesy are to be observed at all times. This includes proper conduct and relinquishing of courts on schedule. Violators will be asked to leave without refund. Shirts and shoes must be worn on the indoor tennis courts, racquetball courts, in the workout area and all other public areas of the club. Non-marking court shoes must be worn on tennis and racquetball courts. [index]

Tennis & Racquetball Courts  Available indoor tennis court time may be reserved up to one week (7 days) in advance, a 24‑hour notice is required to cancel reservations. On shorter notice, the member who made the reservations will be charged for the court time unless the court can be sold to another member. A reservation is considered a time reservation rather than a specific court reservation. The receptionist reserves the right to assign courts which best utilize the available time.

Hitting court walls (racquetball and tennis) and back curtains (tennis) intentionally with racquet will result in the loss of playing privileges.

Using black soled running shoes, cross trainers, or shoes that leave marks on the tennis courts will result in a $50 cleaning fee. [index]

Outdoor Court Reservations  Members are asked to sign in at the control desk and give the names of all players using the court. Members may reserve an outdoor court up to 48 hours in advance at no cost. If the court is booked more than 2 days in advance, there will be a $4.00 per hour charge. For courts that are booked more than 2 days in advance, the 24‑hour cancellation policy is in effect. There will be no cancellation charge if there would have been no court charge, or due to bad weather. The receptionist reserves the right to assign courts which best utilize the available time. Proper tennis attire is required at all times. [index]

Tennis Permanent Court Time  Permanent court time (PCT) is the reserving of specific day and time for designated period of time.Permanent court time does not guarantee that you will get the same court each time you play. It guarantees you will get a court at the same time each week. PCT contracts are available at the control desk. Members will be billed in two installments prior to the start of the PCT session. There is no PCT during Holidays. [index]

Exercise Area  Instruction on the usage of the equipment is strongly recommended. Appointments may be made with the Fitness Director and Personal Trainers directly. Members who have received instruction on usage of the equipment are allowed to use the equipment at any time during club hours. Members utilizing the exercise facilities should take proper warm‑up time and prepare for their exercise. Shirts and shoes must be worn while using any of the fitness equipment.

Children 12 years of age or older may use all areas of the fitness center without adult supervision. However, proper instruction, good behavior and a structured exercise program are strongly recommended. Children as young as 10 or 11 might be allowed in a structured fitness program if they are big enough to use the equipment, receive proper instruction, obtain a program card signed by a parent, and are accompanied by a parent at ALL times while in the fitness area. Children under 10 years old may not use any of the weight or cardiovascular equipment and cannot be allowed in the Cybex, Circuit Training or free weight areas. Children under 10 are allowed to be in the cardiovascular room as long as a parent is supervising them, and the child is not using or playing on the equipment. [index]

Swimming Pool  Whenever there is no lifeguard on duty, children must be 14 years or older to swim by themselves. Children under the age of 10 must be in the immediate supervision of an adult member, even when the lifeguards are on duty. We ask that members shower before entering the pool. Running around the pool deck area is not permitted. Diving is not permitted, nor is hanging on the overhead door or pool cover. Lounge chairs are provided for our members' use. No glass bottles are allowed in pool area. The swimming pool schedule changes periodically. Copies are available at the front desk. [index]